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1. Extent of Warranty
As a matter of principle, we provide a two year manufacturer's warranty on all our Ledlenser branded products. For the product you have chosen, the warranty period is two years, this can be extended by a further five years if your product is registered on our website within 12 weeks from the date of purchase. Excluded from the extended warranty are the following ranges: Solidline, Lite Wallet®, K-Series (except K3), TFX, accessories and any spare parts. The warranty does not apply to alkaline batteries, holsters, pouches, remote switches, colour filters, imprints or surface coatings. For the proper functioning of rechargeable batteries and the Powercase a warranty period of 24 months applies. Claims under this warranty are only valid if the product does not reveal any damages or signs of wear caused by use that is different to what we, Ledlenser, has intended. They are also only valid if the product does not reveal any indications of repairs or other interference by the customer or by repairers who are not authorised by us, Ledlenser. Damages caused by leaky batteries do not represent a product defect. Please contact the respective battery producer to report such damages. The warranty only covers repairs and or product replacement should repair not be possible. Claims beyond what is stated in the warranty – in particular for compensation – are excluded. The warranty period will neither be extended nor renewed if warranty services are rendered.
2. Warranty Claims
If your product reveals a defect against expectations within the warranty period, please contact the respective representative in your country and present to them your original proof of purchase (on which is stated the date of purchase and the name of the retailer).
https://www.ledlenser.com/en/exclusive-territory-list/
The costs of sending the goods shall be borne by you.
3. Guarantor
The guarantor is the company Ledlenser GmbH & Co. KG (Ledlenser), Kronenstr. 5 - 7, 42699 Solingen, Germany.
4. Warranty Service
This warranty is valid alongside and in addition to your contractual or legal rights vis-a-vis your retailer in accordance with the laws of your country. You can also exercise your rights in respect of the latter.
5. Costs
Warranty services regarding providing you spare parts or a replacement unit are free of charge. This does not apply to any costs incurred by postage of the product. If you make a warranty claim and our customer service unit, after checking the product, determines that there is no defect or that the warranty claim is invalid because of one of your declared reasons, we reserve the right to charge you a service fee of £20. This does not apply if under the circumstances you were not able to recognise that the claim was invalid.
6. Miscellaneous
The warranty is valid worldwide and is subject to the laws of the Federal Republic of Germany. Explicit and deviating assurances on the occasion of the purchase remain valid.
Product registration of original LEDLENSER® products with registration card.
Registration procedure:
