When it comes to high-performance lighting solutions, we’ve worked hard to ensure the Ledlenser name is synonymous with quality, durability and innovation. But we are also committed to providing superlative customer care after the fact, embodied by our industry-leading 7-year warranty. Our warranty isn’t just a number; it’s a promise. A promise that your Ledlenser flashlight, headlamp or lantern will deliver reliable performance and unparalleled brightness for years to come. Here’s why the Ledlenser 7-year warranty sets us apart from competitors and provides lasting peace of mind. What is the Ledlenser 7-year warranty? The Ledlenser 7-year warranty covers manufacturing defects or faults in the majority of our product range. If you experience an issue that compromises the functionality of one of our torches, headlamps, area lights or spotlights, we’ll repair it or replace it. Exceeding the industry standard: the Ledlenser difference Most brands in our field offer a limited one or two year warranty on their products. We’re so confident in our products that we offer over double that amount with our industry-leading 7-year warranties. And the truth is, we have such belief in our work that most people don’t have to take advantage of our industry-leading warranty. Our products are built to last through countless adventures, professional demands and emergency situations. Our extended 7-year warranty reflects the belief we have in our products, and the trust you have in us. Unwavering confidence in our craftsmanship Ledlenser products are built to withstand the test of time. From water resistance to impact durability, we carry out stringent testing procedures in-house to ensure your gear can meet the most demanding tasks. While we have extremely high standards, we believe true excellence is validated through external scrutiny. That’s why we subject our products to independent trials conducted by industry experts, ensuring our claims carry extra heft. We don’t think the majority of customers will ever need to use our 7-year warranty; we offer it because we want every single one to feel secure in their purchase, and our products. The importance of extended peace of mind In an industry plagued by poor build quality and unverified claims of performance, Ledlenser stands apart. We don’t just promise exceptional, verifiable performance; we back it up with a warranty that ensures your trust is well-placed. That trust is crucial because of the nature of our products. Many of our clients operate in areas where relying on your tools is paramount — from technicians on the London Underground to offshore oil and gas workers. A 7-year warranty instils a certain confidence in the Ledlenser product you purchase, and that means fewer worries about reliability and more focus on the (often critical) task at hand. And if something does go wrong, we’ll make it right — quickly and efficiently. Sustainability is more than just a word to us We design products to last; not only because that’s what our customers need and deserve, but also because it’s a step toward a more sustainable future. Increased longevity means far fewer products ending up in landfills, reducing waste and lowering the environmental footprint of our operations, and your purchases. By making products with exceptional durability and providing a robust 7-year warranty, we encourage repair and reuse rather than disposal and replacement. This commitment aligns with our belief that sustainability isn’t just about what we say, it’s about the choices we make and the values we uphold. How does the Ledlenser warranty work? Ledlenser products come with a standard warranty period of 2 years, but that can be extended to 7 years total with online registration. We’ve made it as easy as possible to register. To register your Ledlenser product and qualify for the extended 5-year warranty (7 years total): Locate the warranty card within your model box. Find the 10 digit serial number on the item, usually on the torch shaft or head of the lamp. Visit our German website and complete the Warranty Registration. Click the ‘submit warranty registration button’ to complete the registration. Please note: you must register for the warranty within 12 weeks of purchasing the product. Once you’ve registered, your product will now be covered by the Ledlenser 7 year warranty. For further details on conditions that need to be met to activate the warranty, please see this page. 7 years of peace of mind: not just a warranty, a promise When you choose Ledlenser, you’re not just investing in cutting-edge lighting tools you can rely on; you’re securing a commitment to quality and customer care that lasts for years. 7, to be precise. And that warranty is about more than just protection. It’s a reflection of the belief we have in our products, our desire to operate sustainably, and our unwavering commitment to giving customers extended peace of mind. Want to find out more about Ledlenser? Our blog houses a number of fascinating articles on a broad range of relevant topics.
